Event visitor | Book and rate an event

How to Book Tickets and Provide Event Feedback as an Event Visitor

  1. Open the Main Template Page

    • Start by opening the main template page of the platform.

  2. Step 1: Click on the Event Tile

    • Select the event you are interested in by clicking on its tile.

  3. Step 2: Select the Date and Time

    • Choose the date and time for the event you want to attend.

  4. Step 3: Click on Chair Icon to Reserve the Seat

    • Reserve your seat by clicking on the chair icon.

  5. Step 4: Confirm the Details and Reservation

    • Check and confirm the details of your reservation.

  6. Step 5: Release a Selected Seat Before Checkout (If Needed)

    • If you want to change your seat, click on the already selected seat to release it before finalizing the checkout.

  7. Step 6: Click on 'Release This Seat' (If Applicable)

    • Use this option to release a seat if needed.

  8. Step 7: Choose Ticket Type

    • Click on the type of ticket you wish to purchase (e.g., Standard ticket).

  9. Step 8: Click on 'Checkout'

    • Proceed to checkout to finalize your booking.

  10. Step 9: Payment and Order Confirmation

    • Click on 'Make Payment' to complete the order. If you have already provided a payment method, the Stripe checkout screen will be skipped.

    • Once payment is done, you'll be redirected to the orders' history page.

  11. Step 10: Download Invoice

    • Click on 'Download the Invoice' to get the invoice in PDF format.

  12. Step 11: Initiate Chat with Event Owner (If Needed)

    • Click on 'Chat' to start a conversation with the event owner. Type your question if needed.

  13. Step 12: Show the Ticket

    • Click on 'Show the Ticket' to view your ticket.

  14. Step 13: Check Venue Location

    • Click on the address to see the venue location. Google Maps will open in a new tab.

14: Event Feedback

After attending the event, you have the option to leave feedback. - Click on "What do you think about this event?" - Provide your comments and rate the event. - Click on "Publish" to post your feedback. Note that the admin can configure instant event publishing or a moderation mode where comments are reviewed first.

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